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Faculty of Science, University of Brunei Darussalam, Brunei Darussalam   
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IJIEE 2016 Vol.6(3): 185-191 ISSN: 2010-3719
DOI: 10.18178/IJIEE.2016.6.3.621

A Five-Dimensional Requirements Elicitation Framework for e-Learning Systems

Hien Minh Thi Tran and Farshid Anvari
Abstract—During organizational changes, a system that often has biggest impact on the changes is a new Accounting Information Systems (AIS). Change management can be facilitated by training the affected employees. E-learning systems and services have been increasingly used to mass train employees about the changes and to empower employees to take a more active role in the creation and dissemination of knowledge. Despite a growing demand for e-learning systems and services, there is a lack of a framework that can guide software engineers and educators to elicit requirements from stakeholders, educators and users of AIS. In this paper we propose a five-dimensional requirements elicitation framework for e-learning systems which use the principles of User-Centered Design, the Knowles' theory of andragogy and the Bloom’s Revised Taxonomy in a context of change management. We incorporate the E-USABLE framework (Effectiveness, Utility, Safety, Auditability, feedBack, Learnability and Efficiency) to guide the design of questionnaires for requirements elicitation and evaluation of an e-learning system.

Index Terms—e-Learning, requirements elicitation, change management, evaluation, accounting information system.

The authors are with Macquarie University, Sydney, Australia (e-mail: hien.tran@mq.edu.au, farshid.anvari@acm.org).

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Cite:Hien Minh Thi Tran and Farshid Anvari, "A Five-Dimensional Requirements Elicitation Framework for e-Learning Systems," International Journal of Information and Electronics Engineering vol. 6, no. 3, pp. 185-191, 2016.

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