• Jun 13, 2017 News!The submission for 2018 7th International Conference on Information and Electronics Engineering (ICIEE 2018) is officially open now !   [Click]
  • Jun 28, 2017 News!Papers published in Vol.7, No.1 have all received dois from Crossref.
  • Jun 27, 2017 News!Vol.6, No.4 has been indexed by EI (Inspec).   [Click]
General Information
Editor-in-chief

 
Faculty of Science, University of Brunei Darussalam, Brunei Darussalam   
" It is a great honor to serve as the editor-in-chief of IJIEE. I'll work together with the editorial team. Hopefully, IJIEE will be recognized among the readers in the related field."
IJIEE 2012 Vol.2(5): 725-729 ISSN: 2010-3719
DOI: 10.7763/IJIEE.2012.V2.196

A Success Model for Business Process Management Implementation

A. Zeinab Dabaghkashani, B. Nastsran Hajiheydari, and C. Manijeh Haghighinasab
Abstract—Business Process Management (BPM) is currently being seen as the best way to facilitate process improvements. Since this concept is mainly a multidisciplinary subject, success in implementing requires considering various factors. In this paper, first seven success factors were explored through qualitative meta-synthesis based on previous studies; then a success model for presenting the effect of these major factors on BPM implementation is expanded. The identified factors categorized around (1) strategy, (2) people, (3) optimization and process management, (4) process architecture, (5) IT architecture, (6) project management, (7) standards and measurements. Each of these factors is described further by defining some sub-factors. Secondly BPM implementation success measures have been introduced and logical interrelationship between success factors and themes represented. This model should be considered before and during BPM implementation process by managers and business analysts in order to fulfill requirements.

Index Terms—Business process management (BPM), BPM implementation, critical success factors (CSFs), BPM success model, qualitative meta-synthesis.

The authors are with Alzahra University, Tehran, Iran (e-mail: zdabaghkashani@yahoo.com, nhheidari@ut.ac.ir, MHghighinasab@Alzahra.ac.ir)

[PDF]

Cite: A. Zeinab Dabaghkashani, B. Nastsran Hajiheydari, and C. Manijeh Haghighinasab, "A Success Model for Business Process Management Implementation," International Journal of Information and Electronics Engineering vol. 2, no. 5, pp. 725-729, 2012.

Copyright © 2008-2016. International Journal of Information and Electronics Engineering. All rights reserved.
E-mail: ijiee@ejournal.net