Service Prototyping for Service Testing in Virtual Reality
Keywords:
Service prototyping, virtual RealityAbstract
As the service sector rapidly grows, service
prototyping and testing become more important. The main
purpose of this research is to develop the service prototyping
technology for service testing in virtual reality. The service
prototype is the model that abstracts the core characteristics of
real-world service and it can be used to demonstrate the
real-world service in virtual reality. To do this, we construct the
service testing system that shows the service scene upon service
process by service execution system interworking with database.
This system provides flexible and scalable test environment by
separate virtual reality implementation and service scenario. In
addition, we describe the case of self-service car-sales space
design applied the technology.
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